Exports FAQ

Chatbot Usage Guidelines

• Use these answers as approved knowledge for general information about exports and international markets.
• Do not present the content as legal, customs, or trade advice.
• For personalized export requests, refer users to [email protected] or the Export Helpdesk: https://portal.help4export.gov.gr/en.
• For investment-related requests, refer users to [email protected].
• For detailed information on export sectors or promotion services, consult the supplementary files exportSectorsEN.md and exportServicesEN.md.
• If a question is not covered by the approved answers, ask the user to contact Enterprise Greece through the request form or the appropriate email address.

Key Contact Points

• Export inquiries: [email protected]
• Export Helpdesk: https://portal.help4export.gov.gr/en
• Export Helpdesk page: https://www.enterprisegreece.gov.gr/en/promotion-of-exporters/export-helpdesk/
• Online request form: https://portal.help4export.gov.gr/en/user/login?destination=/node/add/eg_request
• Investment inquiries: [email protected]

FAQ Entries

EXP-EN-001: Exporting products to a specific country

Category: Export procedures, regulations, target markets
Primary question: How can I export my products to a specific country?
Alternative user questions:

• What are the export procedures for a specific country?
• Where can I find information on export regulations and markets?
• How do I submit a request for export information?

Answer:
Please visit the Export Helpdesk: https://portal.help4export.gov.gr/en/contact/contact of Enterprise Greece (EG), the online platform that provides information on export procedures through alternative channels (telephone, email, web interface, electronic forms, etc.), regulations and markets.

You may submit your request via Export Helpdesk: https://portal.help4export.gov.gr/en/user/login or, alternatively, contact us at: [email protected].

Sources:

• Export Helpdesk: https://portal.help4export.gov.gr/en/contact/contact
• Request form: https://portal.help4export.gov.gr/en/user/login?destination=/node/add/eg_request

EXP-EN-002: Greek products in highest demand abroad

Category: Statistics, EPM-Greece, products, trade data
Primary question: Which Greek products are in highest demand abroad?
Alternative user questions:

• What Greek products sell best internationally?
• Where can I find export statistics for Greek products?
• Which Greek exports have the strongest demand?

Answer:
Enterprise Greece (EG), in collaboration with the International Trade Centre, has developed the EPM-Greece tool, with the aim of providing businesses with valuable (untapped) export opportunities and enhancing their trade development potential. Create an account on the Export Helpdesk: https://portal.help4export.gov.gr/en/user/login and make use of our services to gain access to the knowledge hub and processed statistical data. In the "Statistics" section, please find here: https://portal.help4export.gov.gr/en/basic-page/products-view-world-exports the Greek products with highest demand abroad.

Further information on Greek exports/imports can be found here: https://www.enterprisegreece.gov.gr/en/greece-today/trade/.

Sources:

• Export Helpdesk – Statistics: https://portal.help4export.gov.gr/en/user/login
• Greek trade – Enterprise Greece: https://www.enterprisegreece.gov.gr/en/greece-today/trade/

EXP-EN-003: Tools and guides for companies starting export activities

Category: Starting exports, training, guides
Primary question: Are there any tools or guides for companies starting their export activities?
Alternative user questions:

• How can I start exporting?
• Is there a guide for new exporters?
• Where can I find step-by-step export guidance?

Answer:
Please consult HERE: https://lms.help4export.gov.gr/login/index.php the guide for exporters, which provides step-by-step guidance to help you initiate and/or expand your export activities through well-structured and methodical actions, following your registration.

Sources:

• Exporter guide – help4export LMS: https://lms.help4export.gov.gr/login/index.php

EXP-EN-004: Finding international partners and buyers

Category: B2B networking, partners, buyers
Primary question: How can I find international partners and buyers?
Alternative user questions:

• How do I connect with foreign buyers?
• Can Enterprise Greece help me find export partners?
• Where can I request support for international business networking?

Answer:
You may submit your request via Export Helpdesk: https://portal.help4export.gov.gr/en/user/login or, alternatively, contact us at: [email protected].

Sources:

• Export Helpdesk: https://portal.help4export.gov.gr/en/user/login

EXP-EN-005: Most promising markets for Greek products

Category: Statistics, target markets, EPM-Greece
Primary question: Which markets are most promising for Greek products?
Alternative user questions:

• What are the best export destinations for Greek products?
• Which countries offer the highest export potential for Greece?
• Where can I find data on promising export markets?

Answer:
Please find here: https://portal.help4export.gov.gr/el/basiki-selida/hores-me-ypsili-dynatotita-ayxisis-exagogon the most promising markets for Greek products.

Sources:

• Markets with high export growth potential – Export Helpdesk: https://portal.help4export.gov.gr/el/basiki-selida/hores-me-ypsili-dynatotita-ayxisis-exagogon